The customer's IP address is logged at the time of order placement. This is done for reasons of fraud protection. Fraudulent orders will be submitted to the appropriate authorities.
Otherwise, information collected via this site may be used for purposes like:
To run a survey on the number of visitors to our websites and conduct reviews of our sites.
To respond to customer suggestions on feedback forms
To keep our customers updated on changes in our web portal / app
To inform our customers on Promos and Discounts
It is the customer's own responsibility to ensure that he / she is fully aware of all of these terms and conditions when making a purchase on www.fos365.com / m.fos365 / fos365 mobile app.
Food Ordering System 365 Private Limited (FOS365) reserves the right to change / modify these terms & conditions at their own discretion anytime.
The images shown are only indicative in nature & the actual product may vary in quantity, size, colour etc.
Food Ordering System 365 Private Limited (FOS365) reserves the right to change any part or piece of information on this web site without any notice to customers or visitors.
FOS365 does not store any of your credit card details.
This Registration or Online Order or Table Reservation, ensures you an agreement to the following terms and conditions
Home Delivery orders are accepted only when the customer's delivery address falls within the permitted delivery zone of the designated FOS 365 outlet.
When the above is not satisfied and the Home Delivery Order cannot be placed, the Customer may choose to 'Take Away' (pick up) the order from the nearest FOS 365 outlet.
Home Delivery timelines may not be guaranteed on special days (political gatherings) and holidays such as New Year's Eve, Ganesh Chaturthi, Vijayadasami & Christmas. FOS 365 reserves the right to make changes to this list from time to time.
Home Delivery may be temporarily withdrawn under conditions deemed unsuitable for the delivery personnel to deliver orders.
FOS 365 reserves the right to withdraw Home Delivery services with Payment - Cash on Delivery to any customer and enforce Net Banking only
From Customer point of view, orders once placed cannot be modified or cancelled either online or via call centre.
From Company point of view, an order processed via credit card and cancelled due to non-availability of the ordered product, the amount will be reversed back to the customer. The transaction shall reflect in the next month credit card statement of the customer.